Privacy policy

Privacy Policy

Last updated: October 19, 2026

LIVING KO operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). LIVING KO is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Credit card, debit card, and financial account numbers, transaction details, and payment confirmation.

  • Account information: Username, password, security questions, and settings.

  • Transaction information: Items viewed, cart activity, wishlist, purchase history, returns, and exchanges.

  • Communications: Information included in your inquiries to our customer support.

  • Device and Usage information: IP address, browser type, device identifiers, and how you navigate the Services.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Service Delivery: To process payments, fulfill orders, manage your account, and arrange shipping and returns.

  • Marketing and Advertising (Internal): WeKorea (LIVING KO) collects and uses your email address, name, and nationality for the purposes of sending newsletters, announcing new services and products, providing event and promotional information, and conducting satisfaction surveys. This information will be retained and used until you unsubscribe or delete your account. You have the right to refuse this consent; however, refusal will prevent you from receiving exclusive offers.

  • Security and Fraud Prevention: To authenticate accounts and ensure a secure shopping environment.

  • Communication: To provide customer support and maintain our business relationship.

  • Legal Compliance: To comply with applicable laws and respond to valid legal processes.

3. How We Disclose Personal Information

We may disclose your personal information to the following third parties:

  • Service Providers: Including Shopify, payment processors, data analytics providers, and shipping carriers who perform services on our behalf.

  • Third-Party Marketing Partners: WeKorea (LIVING KO) provides your personal information (email address, name, nationality, and university) to our partners, such as BARRYWAY, for the purposes of providing affiliate benefits, event information, and personalized advertisements. This information is retained until the partnership ends or you withdraw your consent.

  • Business Transactions: In connection with a merger, sale, or bankruptcy.

4. International Transfers (Overseas Transfer Notice)

To ensure the smooth operation of our e-commerce services, WeKorea Inc. (LIVING KO) entrusts the processing and storage of personal information to overseas infrastructure providers.

  • Provider: Shopify Inc. (located in Canada and the USA)

  • Purpose: Operating the e-commerce platform, processing orders, and data storage.

  • Items Transferred: Name, email address, shipping address, order details, and payment information.

  • Retention: Data is retained until membership withdrawal or termination of the service contract.

  • Inquiries: privacy@shopify.com

  • Provider: Anthropic, PBC (located in the USA)

  • Purpose: Using the Claude AI model (via API) to help prepare and send replies to customer-support inquiries made through our chat service (Channel Talk) and some customer emails.

  • Items Transferred: Contents of your chat or email inquiry and, where needed to answer it, your name, order number, order email address, and order/shipping status.

  • Retention: Anthropic automatically deletes API inputs and outputs within 30 days, unless longer retention is required by law or to enforce its usage policies. This data is not used to train AI models.

  • Inquiries: privacy@anthropic.com

  • Provider: Make (operated by Celonis, Inc.; data center located in the USA)

  • Purpose: Workflow automation that relays customer-support messages and order/email information between our chat service (Channel Talk), Google Workspace, and Anthropic.

  • Items Transferred: Contents of your chat inquiry, name, email address, order number, and order/shipping status.

  • Retention: Execution logs are retained for up to 30 days and then deleted.

  • Inquiries: privacy@make.com

  • Provider: OpenAI, L.L.C. (located in the USA)

  • Purpose: Automated reading and completeness/quality checks (such as missing fields, legibility, and scan quality) of submitted SIM application documents (application form, passport, and alien registration card) to help our staff review them. Final decisions are made by our staff.

  • Items Transferred: Uploaded document images and the information on them (name, date of birth, nationality, passport/alien registration card number, and signature), and your order number or personal code.

  • Retention: Data sent to the OpenAI API is not used to train OpenAI models. OpenAI retains API abuse-monitoring logs, which may include the submitted content, for up to 30 days, unless longer retention is required by law.

  • Inquiries: privacy@openai.com

Transfer Timing and Method: Personal information is transferred over encrypted networks (HTTPS) when you contact us, submit documents, or use the Services. If you do not want your information to be transferred overseas, please contact us using the details in Section 7. In that case, some features (such as AI-assisted chat support or automated document checks) may not be available, and our staff will handle your inquiry or documents directly.

5. Your Rights and Choices

Depending on where you live, you may have the right to access, delete, or correct your personal information. You may also opt-out of "targeted advertising" or the "sale/sharing" of your data. To exercise these rights, please contact us using the details below or use the "unsubscribe" link in our emails.

6. Security and Retention

No security measures are perfect. We cannot guarantee "perfect security" for your data while in transit. We retain your personal information for as long as necessary to maintain your account, provide Services, and comply with legal obligations.

7. Contact

Should you have any questions about our privacy practices or this Privacy Policy, please contact us at:

  • Email: wekoreaus@gmail.com

  • Address: 30 N Gould St STE R, Sheridan, WY, 82801, US